Privacy Policy

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Last updated: 05/10/2025

1. Overview

This Privacy Policy explains how Disha Services ("we", "us", "our") collects, uses, and protects your information when you use our website and services, including facilitating Notice of Intimation (NOI) and related documentation.

2. Information We Collect

  • Contact details such as name, email, phone number, and address.
  • Order details such as loan amount, bank name, and application metadata.
  • Documents you upload (e.g., PAN, Aadhaar, sanction letter, payment proof).
  • Technical data such as IP address, browser type, and usage logs.

3. How We Use Your Information

  • To process and facilitate NOI and related services.
  • To communicate with you regarding your application and payments.
  • To comply with legal obligations and prevent misuse.
  • To improve our website and services.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Authorized staff or partners involved in processing your order.
  • Government systems or authorities as required for NOI processing.
  • Service providers (e.g., email, storage) strictly for service facilitation.
  • Law enforcement or regulators if required by law.

5. Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure; use caution and share only required information.

6. Data Retention

We retain information as long as necessary to provide services and meet legal obligations. You may request deletion where legally permissible.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data, and to withdraw consent. Contact us to exercise your rights.

8. Cookies & Tracking

We may use cookies and similar technologies to improve functionality and analyze usage. You can control cookies via your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing information.

10. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of the website after changes constitutes acceptance of the revised Policy. The effective date appears at the top of this page.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact us at[email protected].